Virtual try-on

Let shoppers see it before they ask again.

For eligible wearable products, Omni can offer a quiet try-on flow inside the chat widget. The shopper takes or uploads one photo, gets an AI preview on a neutral studio background, and stays in the buying conversation.

Opt-in trialWearable productsPhoto previewNeutral background
Why it matters

Fit hesitation is often a support question in disguise.

Shoppers do not always need another size chart. Sometimes they want to know whether the shape, colour or style feels right on them before they commit.

Virtual try-on keeps that moment inside the same assistant that already knows the product page, the catalogue and the conversation. It is a preview tool, not a sizing promise, and it only appears where the merchant has clearly enabled it.

Product preview

The shopper sees the product, then themselves wearing it.

The flow stays inside Omni: product reference, camera or upload, guided capture, and the AI preview in one continuous surface.

Mockup of OmniOps ecommerce chat showing an avant-garde deconstructed jacket product image, photo capture controls and an AI virtual try-on preview on a neutral studio background.
Mockup of the trial experience: Omni keeps the garment reference in view, guides the shopper through one photo, then returns a neutral-background AI preview with the fit disclaimer.
What it does

A careful preview flow, inside chat.

01

Page-aware offer

Omni only offers try-on when the shopper is looking at an eligible product with a name, image and merchant-approved wearable metadata.

02

Chat and voice handoff

Text chat can show a button, and active voice mode can offer it once. Voice never starts automatically just to sell the feature.

03

Camera or upload

On laptop or phone, the shopper can use the camera or upload a clear single-person photo. Camera tracks stop after capture.

04

Nano Banana 2 only

The trial uses one model path, with two reference images: the shopper photo and the product image.

05

Privacy-first storage

The original shopper photo is processed for the preview and not saved in chat history. The generated preview is temporary.

06

Internal shop aware

Products shown inside the chat shop can open the same try-on flow, so browsing and previewing stay connected.

Eligibility

No random popups, no hardcoded dresses.

Try-on appears only after the merchant opts in and configures which product metadata should count as wearable.

01

Merchant-controlled matching

Eligibility reads configured groups, tags, categories and product metadata. Production logic does not assume a specific product type.

02

Quiet when uncertain

Home pages, carts, checkouts, missing product images and non-matching products stay quiet. The assistant can still answer normal product questions.

03

Server checks again

The API re-runs eligibility before generation, so a client-side nudge cannot force a try-on for an ineligible product.

Output

A preview that helps, without pretending to fit.

The generated image aims to preserve the shopper's face, pose and proportions while replacing only the relevant clothing area.

01

Neutral studio background

The trial uses a plain, naturally lit white or light grey studio backdrop so the product is easy to judge.

02

Garment detail preserved

The prompt asks the model to preserve colour, silhouette, pattern, texture and visible garment details from the product image.

03

Clear disclaimer

Every result says it is an AI preview only and not a sizing or fit guarantee.

Shopper flow

One useful step, then the preview.

01

Offer appears

The widget recognises an eligible product page or internal shop product and shows a small try-on action.

02

Photo is captured

The shopper takes or uploads a single-person photo. Laptop users can step back and use a short timer.

03

Preview returns

Omni generates the AI preview, shows the disclaimer, and lets the shopper save, retake or delete it.

Questions, answered straight

Before you try it.

01

Is this live for every merchant?

No. It is an opt-in trial. A merchant must enable virtual try-on and configure eligible wearable product metadata before shoppers see it.

02

Does the system store the customer's original photo?

No. The original shopper photo is processed for the preview and is not stored in chat history. Generated previews are temporary and private.

03

Does it guarantee sizing or fit?

No. The preview helps with style and visual confidence, but it is not a sizing, measurement or fit guarantee.

04

Can the assistant offer it in voice mode?

Yes, but only when voice is already active and only once for an eligible item. It does not start voice or camera by itself.

05

What products does it work for?

The trial is for merchant-approved wearable products with a usable product image. It is not shown for unclear product pages or non-wearable products.

Founder pilot

Give shoppers a better way to decide.

Virtual try-on is trial-only and merchant controlled. Enable it for clear wearable products, keep the privacy wording honest, and measure whether it helps shoppers move from hesitation to checkout.