Your whole business.Walks with you.

Ask why Tuesday’s slow. Check
stock. Approve a refund. Catch
ad spend running away. All from
your phone.

Proof, not a prop

The phone is the control surface.

The photograph sells the freedom. This is the receipt: briefing, orders, alerts and drafted decisions on the same device.

07:42
9:41
Briefings

Tuesday · 29 April

Daily7:42

Tuesday isn't a dip in volume. It's a dip in basket value.

Yesterday: 105 orders, £39,065. Best Monday since May. But Tuesday's average basket is £291 against Monday's £455 — different segment buying.

Reply to Omni →Read more

Morning context

The day opens with the important signals already pulled together.

11:14
9:41
Shop
Today7D30D

£6,840

+12% on Tuesday last week

Orders

22

Avg basket

£311

Returns

2

Recent orders

#4592

Sarah W.

£294

#4591

James G.

£148

#4590

Mark T.

£862

Live store pulse

Orders, basket value and returns stay readable without opening a dashboard.

13:36
9:41
Signals
Stripe disputeNeeds you today

£284 dispute filed on order #4517. Evidence pack drafted.

#4517 · £284by Thu 2pm
Stock running out

4 SKUs flagged below 5-day cover at current sell-through.

5kg burr grinderfilters #3+ 2
Ad spend runaway

Meta spend 2.1× baseline on Summer Sale, conversions flat.

Summer Sale+£420 today

Only what needs you

Stock, disputes and ad spend surface as decisions, not noise.

15:02
9:41
Approvals2m ago

Email draft

S

Re: Order #4517

Sarah W. · to sarah@…

Hi Sarah — your parcel's out for delivery between 10am and 12pm today. I've added a £10 loyalty credit for the wait. Anything else, just shout.

Approve and move

Replies and recovery moments are drafted. You decide from your phone.

§  Tuesday, 10:14

Right now, on a Tuesday

Three things on your plate. All of them, you, alone.

01 / 03

Tuesday, 09:14

Same returning customer asking about her order on WhatsApp again. You type the same answer, copy the tracking link, hit send. Coffee’s gone cold.

02 / 03

Tuesday, 14:02

Meta Ads spend is up. Sales aren’t. You open three tabs to figure out which campaign — Klaviyo, GA, the ads dashboard — and forget what you were looking for halfway through.

03 / 03

Tuesday, 22:47

Stripe email lands: dispute filed. £284. Three days to respond. You should pull the delivery confirmation now. You’ll do it tomorrow.

Look inside

The business, readable from your phone. Not another dashboard.

Briefing, shop pulse, signals, approvals and chat sit in one mobile flow. The point is not another app to babysit; it is the few decisions that deserve your hand.

Briefings
9:41
Briefings

Tuesday · 29 April

Daily7:42

Tuesday isn't a dip in volume. It's a dip in basket value.

Yesterday: 105 orders, £39,065. Best Monday since May. But Tuesday's average basket is £291 against Monday's £455 — different segment buying.

Reply to Omni →Read more

Start with the read.

Daily context, numbers, risks and the few decisions worth seeing before the day takes over.

Shop
9:41
Shop
Today7D30D

£6,840

+12% on Tuesday last week

Orders

22

Avg basket

£311

Returns

2

Recent orders

#4592

Sarah W.

£294

#4591

James G.

£148

#4590

Mark T.

£862

Trading without tab-hopping.

Revenue, orders, basket value and returns stay readable without opening another dashboard.

Signals
9:41
Signals
Stripe disputeNeeds you today

£284 dispute filed on order #4517. Evidence pack drafted.

#4517 · £284by Thu 2pm
Stock running out

4 SKUs flagged below 5-day cover at current sell-through.

5kg burr grinderfilters #3+ 2
Ad spend runaway

Meta spend 2.1× baseline on Summer Sale, conversions flat.

Summer Sale+£420 today

Exceptions rise to the top.

Stock, disputes and ad spend land as named decisions instead of another notification pile.

Approvals
9:41
Approvals2m ago

Email draft

S

Re: Order #4517

Sarah W. · to sarah@…

Hi Sarah — your parcel's out for delivery between 10am and 12pm today. I've added a £10 loyalty credit for the wait. Anything else, just shout.

Prepared, then paused.

Replies and recovery moves are drafted, held for approval, and ready when you are.

Chat
9:41
Chat
How are we doing on Tuesday so far?

Omni

22 orders, £6,840— pace on track. Two trade buyers haven't come back this month. Want me to nudge them?
Yes please.

Omni

Drafted both. Personalised. I'll send at 4pm unless you say otherwise.
Ask Omni anything…

Ask in plain English.

The same business context is available as a conversation, not another report to interpret.

Day in, day out

What Omni does all day. So you don't have to.

01 / 04

Looks after your customers

Order updates, returns and refunds handled to your rules. Omni escalates the calls that need you.

OmniWhatsApp · 11:42Live
Sarah
Where’s my order #4592? Was meant to be here yesterday.
Omni
Confirmed — shipped Tuesday from Manchester. Tracking just updated: out for delivery today between 10am and 12pm.
Sarah
Brilliant, thank you!
Omni
You’re welcome — anything else, just shout.

02 / 04

Keeps your business moving

Recovered carts, quiet customers and inbox replies arrive prepared for approval from your phone.

Email draft2m ago
S

Re: Order #4517 · Sarah W.

to sarah@…

Hi Sarah — your parcel's out for delivery between 10am and 12pm today. I've also added a £10 loyalty credit for the wait. Anything else, just shout.

03 / 04

Catches what you’d miss

Fraud risk, ad drift and competitor moves surface as named decisions, not background noise.

Signals3 today
Stripe disputeNeeds you today

£284 dispute filed on order #4517. Evidence pack drafted.

#4517 · £284by Thu 2pm
Stock running out

4 SKUs flagged below 5-day cover at current sell-through.

5kg burr grinderfilters #3+ 2
Ad spend runaway

Meta spend 2.1× baseline on Summer Sale, conversions flat.

Summer Sale+£420 today

04 / 04

Makes sense of your numbers

Ask the business a plain question. Get the answer before the day takes over.

Tuesday · 29 April

Daily7:42

Tuesday isn't a dip in volume. It's a dip in basket value.

Yesterday: 105 orders, £39,065. Best Monday since May. But Tuesday's average basket is £291 against Monday's £455 — different segment buying.

Reply to Omni →Read more
Works across
iOS companion appWhatsApp, Instagram, MessengerStripeGDPR support

§  Connected

One connected operating layer

Your shop, your inbox, your ads and your money. One brain, reading the overlap.

The useful signals usually live between tools: a customer message, a Stripe dispute, a stock line, an ad set drifting off pace.

Shopify

WooCommerce

Stripe

Google

Microsoft

Meta

WhatsApp

Slack

Store · Channels · Ads · Accounts

Same day, same business

Three places. One thread, still running.

9:41
Briefings

Tuesday · 29 April

Daily7:42

Tuesday isn't a dip in volume. It's a dip in basket value.

Yesterday: 105 orders, £39,065. Best Monday since May. But Tuesday's average basket is £291 against Monday's £455 — different segment buying.

Reply to Omni →Read more
07:42Before the first meeting

The business is already awake.

The morning read is in your pocket: what changed, what matters, and what can wait.

Context first. Dashboard later.

Founder holding a phone in a lounge while friends talk in the background
11:14Out with the day

Ask once, from wherever you are.

The question follows the business, not the laptop. Omni brings back the pattern in plain English.

The thread stays with you.

Founder checking a garment and paperwork beside an open box
15:02Between conversations

Approve the one thing that matters.

A reply, reorder, or recovery move lands ready. You make the call and stay in the room.

The business moves without pulling you back.

Pricing

£250 a month for the first 10. 50% off.

Every capability unlocked. No per-seat charges. No per-ticket charges. No feature gates. 30-day trial. No contract. Then £250/month, reduced from the standard £500 plan.

Most teams use
  • Helpdesk + chat£200–500/mo
  • Email & flows£200–500/mo
  • Cart recovery / SMS£100–300/mo
  • Returns + reviews£100–200/mo
  • Analytics + dashboards£100–300/mo
Roughly£700+/mo

Five logins. None of them talk to each other.

Or Omni

Customer service, operations, intelligence, the numbers — in one place. Connected to your store, channels, ads and accounts.

Founder£250/mo

First 10 founder places. 50% off the standard £500 plan.

Industry benchmark: AI handles support tickets at 12× lower cost than human agents (ringly.io 2026)

Full access, every capability, no per-seat or per-ticket charges.

30-day trial, then £250/month for the first 10 founder places.

Built for UK and Ireland ecommerce teams on Shopify, WooCommerce or Stripe.

Try free for 30 days

No contract. Cancel by email.

The questions you ask first

Six things, answered straight.

01

What if Omni gets something wrong?

You stay in control. For anything sensitive — refunds, returns, customer complaints — Omni flags it for your approval before acting. You set what it handles automatically and what needs your sign-off. And if it ever gets something wrong, you can override it instantly.

02

How long does setup take?

About a week, end to end. We connect Omni to your store, your channels, your accounts, and your inbox; we walk you through how it speaks to your customers and what it should escalate; we tune it to your products and policies. After that it runs itself.

03

What platforms does it work with?

WooCommerce, Shopify, and Stripe natively. WhatsApp, Instagram, Messenger, Gmail and Outlook on top. Xero, FreeAgent, QuickBooks and Sage for accounts. If you’re on something else, get in touch — we may already support it.

04

Can I cancel?

Any time. The 30-day trial is no-contract — if Omni isn’t earning its keep, you walk away with nothing owed. After the trial it’s a rolling monthly arrangement; cancel with one email. No phone calls.

05

Is my data safe?

Encrypted in transit and at rest. Core infrastructure is UK/EU hosted and built to support GDPR workflows. We never sell your data or use it for voluntary model training. Export or delete everything any time.

06

Can I review messages before they’re sent?

Yes. You choose the level of autonomy. Omni can draft responses for you to approve, or handle routine questions automatically and only escalate edge cases. You set the rules — and you can change them any time.

Solo founder

I built Omni because I needed it myself. Then I figured other people probably did too.

One person, UK-based. I run my own business with Omni — the same one you're about to trial. If something feels off, email me. I'll usually have a fix out before the week's out.

— James, Omniops

§  First 10 founder places

Leave the desk. Keep the business close.

30-day trial. No contract. Onboarding takes about a week. The form below is one step.

Getting started
01Let’s get to know each other

Tell us about your business — what you do, how it runs and what’s not working for you. We’ll answer every question you have and show you exactly how Omni fits into your day.

02We’ll set you up

We connect your business, set everything up, and make sure Omni works the way you want it to. Nothing goes live until it feels right for both of us.

03Omni gets to work

From here, Omni handles the day-to-day. You check in when you want to, not because you have to.

Three steps. Then it's yours.

First 10 founder places

Built around your business. Not the other way round.

— £250/month for the first 10. Then £500/month.

Apply for one of 10 founder places.

30 days free. Then £250/month for the first 10 founder places — 50% off the standard £500 plan.

30-day trial·£250/month after trial·50% off for 10 founder places