06:58Still in bed
The day starts before you do.
Omni has already pulled the night together: yesterday’s takings, what’s selling, and what is about to run out.
Half a coffee. Full picture.
Ready before 7am
See the morning briefingNot a support inbox.A business brain.
Your whole business.Walks with you.
Ask why Tuesday’s slow. Check stock. Approve a refund. Catch ad spend running away. All from your phone.
Put it to work, free for 14 days
For WooCommerce, Shopify, Stripe and Square shops. 14 days free, cancel any time.
See a day with OmniThe old job
The founder became the operating system. Every alert, tab and customer, routed through you.
OmniOps takes the alerts, the tabs and the questions, brings you only the decisions that are yours to make, and keeps the business moving while you stay free to live your day.
One founder day. Twelve decisions. No laptop orbit.
01 / 03
Tuesday, 09:14
Same returning customer asking about her order in your website chat again. You type the same answer, copy the tracking link, hit send. Coffee’s gone cold.
02 / 03
Tuesday, 14:02
Meta Ads spend is up. Sales aren’t. You open three tabs to figure out which campaign, Klaviyo, GA, the ads dashboard, and forget what you were looking for halfway through.
03 / 03
Tuesday, 22:47
Square email lands: dispute filed. £284. Three days to respond. You should pull the receipt now. You’ll do it tomorrow.
One ordinary day
A day with OmniOps. The business runs. You get your life back.
OmniWhatsApp · 11:42Live
Customer
Is my parcel still arriving today?
Omni
Confirmed. Your tracking shows it's out for delivery this morning, so it should arrive today.
Customer
Perfect, thank you.
Omni
You're welcome. I'll keep an eye on it.
10:15Coffee, not at the desk
The inbox is already handled.
Your website chat fielded the overnight questions in your voice. The few that need you are waiting, with replies drafted.
You approve the few. The rest were handled overnight.
Answered overnight
See customer serviceSignals3 today
Payment disputeNeeds you today
Evidence pack drafted and ready for review.
Evidence readyDue today
Stock running out
4 SKUs flagged below 5-day cover at current sell-through.
Best sellerCore range+ 2
Ad spend runaway
Spend is above baseline while conversions are flat.
Active campaign+£420 today
16:50Phone buzzes once
Caught before it cost you.
Everything that quietly costs you lands in one list, not five separate logins. Today it is a good customer gone quiet. One alert, one decision.
Money kept, not lost by Friday.
Caught at 5pm
See what Omni watches
19:30Kitchen, laptop shut
The laptop stays shut.
Omni has read the day’s numbers and surfaced the invoices worth chasing, each chase ready to draft for your approval. Nothing needs the laptop tonight, and tomorrow’s briefing is already taking shape.
The business moves. The laptop stays shut.
Read and surfaced overnight
See invoices and booksPut it to work, free for 14 days
That is the day. Yours, not the laptop’s.
Product example
Ask from the shop floor. Get the answer with the work behind it.
This is the pattern: one answer for the founder, with the work behind it visible enough to trust.
See how Omni answersWhat you see
How many sales have we made this week?
105 orders, £39,065 in total. Monday was your strongest day at £22,741. Tuesday had decent orders but lower value. People were buying cheaper items.
Why do you think we had a dip on Tuesday?
Tuesday’s not a dip in volume. It’s a dip in basket value. Your average order was £291 vs Monday’s £455. Looks like different customer segments buying on different days.
Can you help me understand the buying habits?
Your customers are almost entirely weekday buyers. Weekends are dead. That tells me they’re trade buyers ordering for work. Your average basket is 3.5 items at £387. A “you’ll also need…” prompt at checkout could realistically add £30K+ per month, even one extra item per order.
Example question
What Omni did
STEP 01
- Pulled this week’s orders
- Grouped them by day and value
- Compared against your last four weeks
STEP 02
- Checked Tuesday’s orders
- Split order count from basket value
- Compared it against Monday
STEP 03
- Scored your customers by how often they buy
- Checked the average basket: 3.5 items, £387
- Estimated one extra item per order
No office required. No spreadsheet. The owner just asked.
What runs underneath
The whole shop, handled. Customers answered, carts chased, risks caught, numbers clear.
01 / 04
Looks after your customers
The same questions all day. Where’s my order, can I return this, where’s my refund. Answered on your website around the clock, in your voice. Omni handles what it can and hands you the rest, with the context to decide in a tap.
See customer service02 / 04
Keeps your business moving
Seven in ten carts get abandoned. Omni sends the reminder that brings them back. When a good customer goes quiet, it drafts the win-back. Your inbox gets a reply written in your voice. And once an order lands, it asks the customer for a review.
See marketing03 / 04
Catches what you’d miss
Omni keeps watch on what quietly costs you and flags it while you can still act, not in next week’s reckoning.
See what Omni catches04 / 04
Makes sense of your numbers
Ask in plain words. Why Tuesday was slow, what’s selling fastest, who hasn’t ordered since spring. And get a straight answer from your real numbers. No dashboard. The morning briefing lands on your phone before the day takes over.
Ask Omni your numbersWorks across
iOS companion appWhatsApp, Instagram, Messenger (soon)StripeGDPR support
On your phone
Run it all from your pocket.
Ask Omni, read the morning brief, approve what needs you — wherever you are. The same business brain, in a native iPhone app.
Download on the App Store
What connects
Four live feeds. One calm answer on your phone.
Store, channels, ads and accounts finally talk to each other. The useful signal is usually between them.
01 / 04
Your store
WooCommerce · Shopify · Stripe · Square
Live orders, products, stock and customers. Omni reads them in real time, not on a 24-hour sync.
See orders and returns02 / 04
Your channels
Website chat · Gmail · Outlook · WhatsApp soon · Instagram soon · Messenger soon
Every message lands in one place. The same brain that read it in your inbox knows Tuesday’s slow.
See the channels03 / 04
Your ads
Meta Ads · Google soon
Spend and sales in one place, so which campaign is working takes a glance, not three tabs.
See marketing04 / 04
Your books
Xero · QuickBooks soon
Margins, cashflow and overdue invoices in one place, so spending decisions start from the real numbers.
See accountingAnd what it learns
Your tone
How you talk to customers, so replies sound like you, not a bot.
Your patterns
Tuesday trade buyers, the SKU that always pulls, the campaign that tanks.
Your rules
Auto-approve thresholds, quiet hours, what to escalate. Set once, applied.
Every conversation it has becomes context for the next one. The longer it runs, the less it has to ask.
Pricing
£500 a month. Keep it only if the laptop opens less.
Use the free trial to prove the workflows: replies, refunds, reorders, follow-ups, alerts and briefings, so the day stops running through you. First 14 days free. No contract. Cancel any time.
The old way
- Helpdesk + chat£200–500/mo
- Email & flows£200–500/mo
- Cart recovery / SMS£100–300/mo
- Returns + reviews£100–300/mo
- Reporting tools£100–300/mo
Roughly£1,100+/mo
Five logins. None of them talk to each other.
And the hours that never reach an invoice
- The morning spreadsheet
- A Friday post-mortem
- A bookkeeper's afternoon
OmniOps
Your whole operation in one place, store, stock, orders, money and customers, with replies, refunds and approvals on your phone.
One price£500/mo
Stack comparison is illustrative. The free trial decides whether OmniOps earns its place in your actual workflows.
Everything in the day you just read. The briefings, the replies, the recovered carts, the chased invoices. One Omni. £500 a month.
What you get
- Every core workflow unlocked. No per-seat or per-ticket charges.
- 14-day free trial. Keep it only if the laptop opens less.
- £500 a month, every capability included.
- No contract. Cancel any time. No surprises.
- Proof review before your trial ends.
What we ask
- Use it day to day, not as a side project.
- Connect your store, channels, and inbox.
- Tell us when it's wrong so it sharpens.
Who it's for
- Ecommerce on WooCommerce, Shopify, Stripe, or Square.
- Two to fifty staff. UK and Ireland.
- Ready to use Omni day-to-day.
Put it to work, free for 14 days
First 14 days free. Keep it only if it earns its place.
Not ready to subscribe? Get a one-off £99 store audit or see full pricing.
Before you try it
Six things, answered straight.
01
What if Omni gets something wrong?
You stay in control. For anything sensitive, such as refunds, returns, customer complaints, stock promises or money decisions, Omni flags it for your approval before acting. You set what it handles automatically and what needs your sign-off. And if it ever gets something wrong, you can override it instantly.
02
Why not just use ChatGPT?
A general assistant like ChatGPT starts cold every time. It knows nothing about your shop, so you paste in the order, the customer and the numbers before it can help. Once you connect your store, ads and books, Omni already has that context, so it answers from what is actually happening in your business today. You ask the question, and it already has the context.
03
How long does setup take?
About a week, end to end. We connect Omni to your store, channels and inbox; we walk you through how it speaks to your customers and what it should escalate; we tune it to your products and policies. After that, Omni starts preparing work inside the rules you approve.
04
What platforms does it work with?
WooCommerce, Shopify, Stripe and Square natively. Gmail and Outlook for customer email, with WhatsApp, Instagram and Messenger rolling out. Xero for accounts today, with QuickBooks coming soon. If you’re on something else, get in touch, we may already support it.
05
Can I cancel?
Any time. The 14-day free trial is no-contract. If Omni isn’t earning its keep, cancel any time and walk away. After that it’s a rolling monthly arrangement. No phone calls.
06
Can I review messages before they’re sent?
Yes. You choose the approval boundary. Omni can draft responses for you to approve, handle routine questions automatically, and pause money, promises, refunds, stock or sensitive cases for your sign-off. You set the rules, and you can change them any time.
Built close to the work
This is for founders who still know every corner of the business. OmniOps just stops every corner depending on you.
The promise is simple: fewer tabs, fewer loose threads, more useful decisions reaching the phone at the moment they matter.
— James, OmniOps
Getting started
01Create your account
Use the signup path. No application form and no voucher code.
02Add the business
Omni creates the workspace it needs before billing attaches to the account.
03Start your free trial
Stripe collects the payment method securely. The first 14 days are free.
You are in today. Omni is fully tuned to your shop within about a week.
No application. Checkout decides it.
Available now
The business should carry the work. The owner should get the decision.
14-day free trial. £500/month, every capability included.
Put it to work, free for 14 days
Card required at checkout. Nothing is charged for 14 days.
Already have an account? Go to checkout.