Commerce
Your shop, in one view.
Orders, returns and reviews together, across WooCommerce, Shopify and Stripe. See what is selling, approve refunds in a tap, and keep the reviews coming, without bouncing between admin panels.
Running the shop should not mean living in the admin panel.
Orders in one place, returns in another, reviews chased by hand if at all. The day-to-day of running a store is a lot of small jobs spread across tabs, and the spread is where things get dropped.
OmniOps brings the moving pieces into one view. Your sales across your stores, the returns that need a decision, and the reviews that build your reputation. Less clicking around, more actually deciding.
The day-to-day, in one place.
All your orders, together
WooCommerce, Shopify and Stripe sales side by side, so you see the whole shop at once instead of one channel at a time.
Returns, end to end
Track returns from request to refund, with the state of each one clear, so nothing stalls halfway through.
Refunds you approve
Refunds come to you with the order and the reason attached. Approve or decline in a tap, from the dashboard or your phone.
Reviews, kept coming
After a purchase, a branded review request goes out at the right moment, so your reputation keeps building without you chasing it.
The conversion funnel
See how visitors move from chat to cart to purchase, and where they drop off, so you know what to fix.
Risky orders flagged
Orders that look suspicious are flagged before you fulfil them, while trusted regulars get a smooth path.
A return should not be a research project.
Returns are where customer goodwill is won or lost. OmniOps keeps the process clear for you and for them.
One clear state
Each return shows exactly where it is, from requested to received to refunded, so you and the customer always know what happens next.
Native to your store
For Shopify, returns are handled through Shopify's own returns flow, so what you do in OmniOps matches what the customer sees.
Approve from anywhere
A refund that needs your sign-off reaches your approvals queue with the full picture. Decide on your phone between other things.
Reputation that builds while you work.
Reviews are the proof that sells the next order, but the asking is what everyone forgets.
Asked at the right time
A request goes out a few days after purchase, when the product has landed and the experience is fresh, for a better response.
On brand
Choose a template that fits your shop, signed off in your name, so the request reads like you, not like spam.
A heads-up on the bad ones
If an unhappy review comes in, OmniOps flags it so you can put it right quickly instead of finding it weeks later.
Before you try it.
Which stores does it work with?
WooCommerce, Shopify and Stripe. You see orders from all of them together, and returns work natively where your store supports it.
Do refunds happen automatically?
No. Refunds that need a decision come to your approvals queue with the order and reason attached, and you approve or decline them.
How do review requests work?
After a purchase, a branded request is sent at a sensible time. You pick the template, and it goes out signed in your name.
What about fraud?
Orders that look risky are scored and flagged before fulfilment, while trusted repeat customers are recognised so honest buyers are not held up.
Can I run this from my phone?
Yes. Approving refunds and returns and checking your orders all work from the companion app.
Start the trial
Run the shop from one view, not ten tabs.
30-day trial, no contract. Connect your store and bring orders, returns and reviews together.