One place for
everything.
Customer conversations, organisation, documents, follow-ups, research. All handled. You check in when it suits you.
A page for every part of the work.
Customer conversations,
handled.
Responds in your voice
Answers questions, handles refunds, tracks orders. In your tone, in their language, any time of day.
Handles orders end-to-end
Look up orders, process refunds, modify shipments. Customers get answers without waiting for you.
Knows when to ask you
Omni escalates when something needs a human decision, flagging it for you with full context.
Virtual try-on
For eligible wearable products, shoppers can preview the item from chat before they ask another fit question.
One place to
keep track.
Meetings and appointments
Keeps track of what is coming up and makes sure nothing slips. Your 2pm is confirmed, here is what you need.
Follow-ups and reminders
That thing you were meant to chase last week? Omni remembers. It nudges you before things become a problem.
Works around the clock
Customers get help at 2am. Reminders fire on time. You check in when it suits you.
Paperwork,
sorted.
Invoices and payments
That invoice is 14 days overdue. Want Omni to chase it? Payments tracked, nothing forgotten.
Contracts and requests
Omni organises what comes in and flags what needs your attention. Less filing, more doing.
Flags what matters
Overdue invoices, unanswered messages, things that need a decision. Brought to you before they become a problem.
Answers when
you need them.
Ask instead of searching
Competitor pricing, supplier info, market context. Ask Omni instead of spending an hour online.
Learns your business
The longer Omni works with you, the better it gets. It builds context over time. Your preferences, your patterns, your priorities.
40+ languages
Your customers get answers in their language. You do not have to think about it.
Helpful,
not intrusive.
Your data, protected
Core infrastructure is UK/EU hosted. Built to support GDPR workflows. Everything encrypted. We take this seriously so you do not have to worry about it.
You stay in control
Omni does not take over. You decide what it handles, what it tracks, and when it checks in.
Your branding, your voice
Match your colours, tone, and style. Omni sounds like you, because it should.
From the blog.
Start with the
founder pilot.
£250/month for the first 10 founder places. Normal price £500/month. Onboarding takes about a week.