Replace Your Customer Service Team with AI
Save 70-85% While Delivering Better Support
AI-powered chat widget that works 24/7, handles unlimited conversations, and never takes a break. Simple per-domain pricing with no seat limits.
Simple Per-Domain Pricing
Everything Unlimited. Pay for Outcomes, Not Seats. Each domain gets unlimited usage, unlimited seats, and unlimited features. You only pay more when you're succeeding (with overage conversations).
per domain
Replaces 1 half-time CS rep
Save £1,177/month (70%)
Completed Conversations/Month
2,500
Perfect For:
- Growing online shops
- Local businesses
- Service businesses
- 5-15 employees
- 20k-100k monthly visitors
What's Included:
- 2,500 completed conversations/month
- Unlimited team seats
- Unlimited website scraping
- WooCommerce integration
- Shopify integration
- Email support
- Advanced analytics
- Mobile responsive widget
- Custom branding
- API access
- Priority support
Overage: £0.12 per additional conversation
"Cut our support costs by 65% in the first month"
— Sarah Mitchell
Growing Online Business
per domain
Replaces 2 full-time CS reps
Save £5,708/month (85%)
Completed Conversations/Month
5,000
Perfect For:
- Established e-commerce
- B2B businesses
- Multi-location companies
- 15-50 employees
- 100k-500k monthly visitors
What's Included:
- 5,000 completed conversations/month
- Unlimited team seats
- Unlimited website scraping
- WooCommerce integration
- Shopify integration
- Priority support (< 2 hour response)
- Advanced analytics dashboard
- Custom branding
- API access
- Conversation history export
- Dedicated account manager
Overage: £0.10 per additional conversation
"Handles 3,000+ conversations monthly. Our CS team now focuses on complex issues only."
— Mike Johnson
Established B2B Company
per domain
Replaces 5-10 CS reps
Save £11,770/month (70%)
Completed Conversations/Month
25,000
Perfect For:
- Large e-commerce operations
- Multi-brand retailers
- B2B suppliers
- 50-250 employees
- 500k-2M monthly visitors
What's Included:
- 25,000 completed conversations/month
- Unlimited team seats
- Unlimited website scraping
- WooCommerce integration
- Shopify integration
- Custom branding
- API access
- Dedicated account manager
- Custom integrations
- SLA guarantees (99.9% uptime)
- Onboarding assistance
Overage: £0.08 per additional conversation
"Reduced CS costs by £140k annually while improving response times by 80%"
— David Jenkins
Regional Retailer
per domain
Replaces 15-30 CS reps
Save £23,540/month (70%)
Completed Conversations/Month
100,000
Perfect For:
- Enterprise e-commerce
- Multi-national brands
- Franchise systems
- 250+ employees
- 2M+ monthly visitors
What's Included:
- 100,000 completed conversations/month
- Unlimited team seats
- Unlimited website scraping
- White-label capability
- On-premise deployment option
- Custom AI model training
- 24/7 dedicated support
- Custom contract terms
- Volume discounts available
- SLA guarantees (99.99% uptime)
- Quarterly strategy reviews
Overage: £0.05 per additional conversation
"Handles 75k+ conversations monthly across 5 brands. ROI in 3 months."
— Enterprise Customer
Multi-Brand Organization
Save 15% with Annual Billing
Pay yearly and get one month free. All plans available on annual terms.
Example Annual Pricing
SME: £10,200/year
(£850/month)
Feature Comparison
See what's included in each tier
| Feature | Small Business | SME | Mid-Market | Enterprise |
|---|---|---|---|---|
| Core Features | ||||
| Completed Conversations | 2,500 | 5,000 | 25,000 | 100,000 |
| Team Seats | ∞ | ∞ | ∞ | ∞ |
| Website Scraping | ∞ | ∞ | ∞ | ∞ |
| Integrations | ||||
| WooCommerce Integration | ||||
| Shopify Integration | ||||
| Customization | ||||
| Custom Branding | ||||
| API Access | ||||
| White-Label | ||||
| On-Premise Deployment | ||||
| Custom AI Training | ||||
| Support | ||||
| Priority Support | ||||
| Support Response Time | 24hrs | 2hrs | 1hr | 15min |
| Dedicated Account Manager | ||||
| 24/7 Dedicated Support | ||||
| SLA & Guarantees | ||||
| SLA Guarantee | - | - | 99.9% | 99.99% |
| Quarterly Strategy Reviews | ||||
| Billing | ||||
| Overage Rate | £0.12 | £0.10 | £0.08 | £0.05 |
| Monthly Price | £500 | £1,000 | £5,000 | £10,000 |
Scroll horizontally to see all tiers
Automatic Discounts for Multiple Domains
Save up to 35% when managing multiple sites. Perfect for agencies, multi-brand businesses, and franchises. Single invoice, multiple sites.
Price per domain: from £325 to £9,000
| Plan | Original Price | Your Price | Total (2 domains) | You Save |
|---|---|---|---|---|
| Small Business | £500/month | £450/month | £900/month | £100/month |
| SME | £1000/month | £900/month | £1800/month | £200/month |
| Mid-Market | £5000/month | £4500/month | £9000/month | £1000/month |
| Enterprise | £10000/month | £9000/month | £18000/month | £2000/month |
💰 Example: Your Potential Savings
Without Multi-Domain Discount:
£2,000/month
With 10% Discount:
£1,800/month
💵 Save £200/month (£2,400/year!)
Calculate Your Savings
See how much you'll save vs. hiring customer service reps
Recommended Plan:
Enterprise
£10000/monthEstimated conversations: 2,250/month
Current CS Team
£6,708/month
2 reps × £3354/month
Omniops Cost
£10,000/month
Enterprise
Your Savings
£-3,292/month
-49% reduction
Annual Savings
£-39,504
That's like adding an extra -1 full-time employees worth of value
ROI
0x
Return on investment over 12 months
Assumptions (based on industry averages):
- • UK CS rep average cost: £3354/month (salary + overhead)
- • Chat engagement rate: 5% of visitors use chat
- • Conversation completion: 90% of chats are completed
Trusted by 500+ Businesses
"Reduced support costs by £140k annually while improving response times by 80%. The AI handles 3,000+ conversations monthly with incredible accuracy."
David Jenkins, COO
Regional Retailer (50-250 employees)
Mid-Market Plan
"Setup took 2 minutes. Within a week, 70% of our customer inquiries were handled automatically. Our team now focuses only on complex issues."
Sarah Mitchell, Founder
Growing Online Business (5-15 employees)
Small Business Plan
"We manage 5 client sites on Omniops. The multi-domain discount saves us £2,000/month. Our clients are thrilled with the 24/7 support."
Mike Johnson, Director
Digital Agency
SME Plan (5 domains)
500+
Businesses Trust Us
2.5M+
Conversations Handled
86%
AI Accuracy Verified
£15M+
Savings for Clients
2-Minute Setup
Get started in under 2 minutes
86% AI Accuracy
Verified through extensive testing
GDPR Compliant
Your data is secure & private
Real-Time Analytics
Monitor every conversation
Frequently Asked Questions
Have a question? We're here to help.
Ready to Replace Your CS Team with AI?
Join 500+ businesses saving 70-85% on customer service costs