Pricing

£250 a month.First 10 founders.

50% off the £500 plan. Every capability unlocked. No per-seat charges. No per-ticket charges. 30-day founder pilot. No contract. Cancel any time.

What it replaces. And what it doesn't.

The old way
  • Helpdesk + chat£200–500/mo
  • Email & flows£200–500/mo
  • Cart recovery / SMS£100–300/mo
  • Returns + reviews£100–200/mo
  • Analytics + dashboards£100–300/mo
Roughly£700+/mo

Five logins. None of them talk to each other.

One Omni

Customer service, operations, intelligence, the numbers — in one place. Connected to your store, channels, ads and accounts.

Founder£250/mo

First 10 places. 50% off the £500 plan.

Stack comparison is illustrative: the point is fewer disconnected tools, fewer logins, and one operating surface.

Everything, unlocked.

One price, every capability. Tap any line to see what it does and how it works.

  • 01Customer service across WhatsApp, Instagram, Messenger, Gmail and Outlook and your store

    One assistant answers across every channel and your website, day and night. It looks up real orders, sorts returns and sounds like your shop. When something genuinely needs you, it hands over with the whole conversation.

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  • 02Order updates, returns and refunds — handled to your rules

    Customers get live order and tracking answers straight from your store. Returns and refunds run to your policy, and anything that moves money waits in your approvals queue for a tap.

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  • 03Abandoned cart recovery + dormant customer re-engagement

    Shoppers who leave without buying get a timely nudge, with a discount code when you want one. Customers who have gone quiet get a reason to come back, so a near-miss becomes a sale.

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  • 04Inbox triage with replies already drafted

    Every email is sorted by what it is, a lead, a support request, a receipt, a newsletter, so the noise separates from the signal. The ones worth a reply arrive with a draft already written in your voice.

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  • 05Fraud detection on every order before it ships

    Orders that look risky are scored and flagged before fulfilment, while trusted repeat customers are recognised so honest buyers are not held up.

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  • 06Competitor price tracking on your key SKUs

    Track what competitors charge on the products that matter, so you price with the full picture instead of a guess.

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  • 07Runaway ad-spend detection across Meta

    Omni keeps an eye on your Meta campaigns and flags any that start burning budget without the sales to match, so a runaway spend reaches you early instead of at month end.

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  • 08Stock forecasting with low-stock alerts

    Omni tracks how fast each product is selling and flags items running low or out of stock, so you reorder before a best-seller runs dry.

  • 09Daily morning briefing on your phone

    Each morning Omni sends a short brief to your phone: how revenue is pacing against your goals, what stock is moving, who needs chasing, and anything that needs a decision. The day's signal, before you open the laptop.

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  • 10Ask anything — Business Intelligence chat

    Ask your store anything in plain English and Omni answers from your live data, orders, customers, money, marketing, then offers to take the next step. No dashboards to learn.

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  • 11iOS companion app

    A native iPhone app with the full Omni chat, so you can check in, ask a question or approve an action from anywhere.

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  • 12Approvals queue for sensitive actions

    Anything that moves money or goes out under your name, refunds, returns, sends, waits in one place for your yes. Approve from the dashboard or your phone, with everything you need to decide already there.

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  • 13GDPR/CCPA compliance suite

    Data export, deletion and audit tools built in, with a public trust page setting out exactly what data is handled and how. The compliance groundwork, done.

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Common questions.

What does the £250 founder price cover?

Every capability we ship. The founder price is £250/month for the first 10 places — 50% off the normal £500 plan. No per-seat charges, no per-ticket charges, no feature gates.

What’s the 30-day founder pilot?

First thirty days are protected and no-contract. If Omni isn’t earning its keep by day 30, cancel any time and walk away. No exit clauses, no claw-back.

How long does setup take?

About a week, end to end. We connect Omni to your store, your channels, your accounts, and your inbox; we walk you through how it speaks to your customers and what it should escalate; we tune it to your products and policies. After that it runs itself.

What platforms does it work with?

WooCommerce, Shopify, and Stripe natively. WhatsApp, Instagram, Messenger, Gmail and Outlook on top. Xero and QuickBooks for accounts. If you’re on something else, get in touch — we may already support it.

Can I cancel?

Any time. The 30-day founder pilot is no-contract. If Omni isn’t earning its keep, cancel any time and walk away. After that it’s a rolling monthly arrangement. No phone calls.

Is my data safe?

Encrypted in transit and at rest. Core infrastructure is UK/EU hosted and built to support GDPR workflows. We never sell your data or use it for voluntary model training. Export or delete everything any time.

Can I review messages before they’re sent?

Yes. You choose the level of autonomy. Omni can draft responses for you to approve, or handle routine questions automatically and only escalate edge cases. You set the rules — and you can change them any time.

Available now

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