Meet Omni
Your business, one conversation away.
Omni is the operator at the centre of OmniOps. Ask it anything about your store and it answers from your live data, then it does the next thing for you. No dashboards to dig through, no exports, no waiting until you have a spare hour.
The answers are in your store. Getting to them is the work.
Every question about your business has an answer somewhere. Which customers are slipping. What sold last week. Whether that refund is worth approving. The trouble is the answer lives across six tools, and pulling it together is an evening you do not have.
Omni closes that gap. You ask in plain words, it reads the live numbers, and it tells you what is going on and what to do about it. When there is an action to take, it offers to take it, and it waits for your nod on anything that matters.
An operator that reads, reasons, and acts.
Ask in plain words
What is my margin this month? Who has not ordered since spring? Which orders look risky? Ask the way you would ask a colleague, and get a straight answer.
Answers from live data
Omni reads your real orders, customers, inventory and payments at the moment you ask. Nothing stale, nothing you have to refresh.
Takes the next step
Drafting a reply, creating a discount code, raising an invoice, chasing a payment. Omni does the work, not just the report.
Asks before anything risky
Refunds, sends and anything that touches money come to you for a yes or no first, with the full context attached. You stay in control.
Learns your business
The longer Omni works with you, the more it knows your tone, your preferences and your priorities. It writes and decides the way you would.
Shows its working
Every action Omni takes is logged with the reasoning behind it. Open the audit trail any time to see exactly what happened and why.
It knows your store before you ask.
Omni keeps a living set of notes about how your business works, so its answers fit you rather than a generic template.
A memory you can read
Your context lives in plain documents you can open and edit. Identity, goals, preferences, what Omni has learned. Nothing hidden in a black box.
Decisions in your voice
Because Omni knows your tone and your rules, its drafts and suggestions sound like you, not like software trying to sound friendly.
Quiet by default
Omni works in the background and only reaches out when something genuinely needs you. No noise for the sake of looking busy.
Real actions, with a safety rail.
Omni is not a read-only assistant. It can change things in your store, which is why it asks first on anything that carries weight.
An approvals queue
Refunds, returns and sends wait in one place for your decision. Approve from the dashboard or your phone, with everything you need to decide already there.
Nothing happens behind your back
Money-touching actions never run on their own. Omni proposes, you confirm. The split between suggestion and action is always clear.
Reversible and recorded
Every action is written to an audit log, so you can see who did what, when, and on whose say-so.
Live in about a week, useful on day one.
Connect your store
Link your shop, your inbox and the tools you already use. Omni reads what it needs and starts building context straight away.
Tell it how you work
A short setup captures your tone, your goals and the calls only you should make. You can refine this any time.
Start asking
From the first conversation Omni can answer questions and draft work. The more you use it, the sharper it gets.
Before you try it.
Does Omni make changes without asking?
No. Anything that touches money or goes out to a customer comes to you for approval first, with the context attached. Read-only questions are answered instantly.
Where do its answers come from?
From your own connected data, read live at the moment you ask. Omni does not guess at your numbers, and it tells you when it does not have the data to answer.
Is this the same as the chat on my website?
No. Omni is your private operator and works with your full business data. The website widget is a separate, customer-facing assistant limited to what is safe to share with shoppers.
What if I want to do something myself?
You always can. Omni is there to take work off your plate, not to take over. Every dashboard is still yours to use directly.
Can I see what it has done?
Yes. The audit trail records every action with the reasoning behind it, so nothing about how your business runs is a mystery.
Start the trial
Stop digging for answers. Just ask.
30-day trial, no contract. Connect your store and have a working operator in about a week.