We build AI systems
that run businesses.
Bespoke AI agents, agentic frameworks, and business intelligence systems — designed for your operations, not a demo.
From single agents to full systems.
Every engagement is bespoke. These are the building blocks.
Custom AI Agents
Autonomous agents that handle real work — customer service, operations, scheduling, approvals. Built on Claude, OpenAI, or open-source models. Designed to know when to act and when to ask.
- Customer service agents trained on your products and policies
- Operations agents that monitor, alert, and resolve
- Sales agents that qualify, follow up, and hand off
Agentic Frameworks
Multi-agent systems where specialists collaborate. Tool routing, memory, context management, escalation chains — the infrastructure that makes agents reliable at scale.
- Agent orchestration with tool routing and permissions
- Persistent memory and context across conversations
- Human-in-the-loop approval workflows
Business Intelligence
Systems that surface what matters, not dashboards nobody checks. Anomaly detection, competitor tracking, trend analysis — delivered as briefings, not reports.
- Automated daily and weekly business briefings
- Competitor price and inventory monitoring
- Revenue anomaly detection with actionable alerts
System Integration
Connect your existing tools into a unified intelligence layer. Shopify, WooCommerce, Stripe, Google Workspace, CRMs — wired together so your AI actually has context.
- Multi-platform ecommerce data unification
- Payment processor and accounting sync
- Communication channel aggregation (email, chat, social)
From conversation to production.
Consultation
1 hourWe talk through your operations. What's manual that shouldn't be. What's breaking at scale. What you've tried. No pitch deck — just a conversation about where AI actually helps.
Discovery & Scoping
1–2 weeksWe map your systems, data flows, and decision points. Identify what to automate, what to augment, and what to leave alone. You get a technical spec and a fixed quote.
Build & Iterate
4–12 weeksWe build in phases, each independently shippable. You see working systems early, not a reveal at the end. Weekly check-ins, transparent progress, no scope creep.
Deploy & Handoff
Ongoing optionYour system goes live with monitoring, documentation, and training. We can hand off completely or stay on retainer for maintenance, iteration, and new capabilities.
Built by practitioners, not consultants.
We use what we build
OmniOps is a production AI operations platform — multi-agent orchestration, tool routing, persistent memory, real-time briefings, 200+ database tables. We build this every day. Your project benefits from that depth.
Production, not prototypes
Demos are easy. Reliable systems that handle edge cases, fail gracefully, and run unattended at 3am are hard. We build for the second one. Every agent we ship has monitoring, fallbacks, and escalation paths.
No hype, no jargon
We'll tell you when AI is the wrong answer. Not everything needs an agent. Some things need a cron job. Some things need a human. We'll be honest about which is which.
Common questions.
How much does a custom build cost?
It depends on scope. A single-purpose agent might be a few thousand pounds. A full multi-agent system with integrations is more. Every project gets a fixed quote after discovery — no surprises.
What AI models do you work with?
Primarily Claude (Anthropic) and OpenAI. We also work with open-source models where they make sense — cost, latency, or data privacy requirements. We'll recommend the right model for your use case.
Do you only work with ecommerce businesses?
OmniOps is ecommerce-focused, but our custom build services are open to any business. Logistics, finance, healthcare operations, SaaS — if your problem involves data, decisions, and repetitive work, we can probably help.
Can you work with our existing tech stack?
Yes. We build systems that integrate with what you already have — your CRM, your ERP, your comms tools. We don't ask you to rip and replace. The AI layer sits on top.
What does the consultation involve?
A one-hour conversation about your business, your operations, and where things are painful or manual. We'll tell you honestly whether AI is the right answer, and if so, what the path looks like. No obligation.
Do you offer ongoing support?
Optional retainer for maintenance, monitoring, and iteration. Some clients want full handoff with documentation. Others want us to keep improving the system month-over-month. Both work.
Tell us what you're trying to build.
Book a free consultation. We'll talk through your operations and tell you honestly whether AI is the right answer — and if so, what the path looks like.
No obligation. No pitch deck. Just a conversation.