Square payments
Square takes the payment. Omni handles what comes after.
OmniOps connects to Square so Omni can read payments, orders, catalogue and locations beside the rest of the business, and when a dispute lands it drafts the evidence response for you to review.
Square has the takings. The follow-up is on you.
Square runs the till, in person through the Reader and online through the store. But the work around a payment lives somewhere else: which order it was, who the customer is, why a refund went out, and the dispute email that turns up days later with a deadline attached.
The connection brings Square into the operating picture. Payments, orders, catalogue and locations sit in one story, so Omni can answer the question instead of sending you back to the Square dashboard. And a dispute stops being a scramble. Omni assembles the evidence and writes the response while you decide.
Square connected to the rest of the business.
Payments, card-present and online
Omni reads Square payments, both Reader taps and Square Online, with the amount, card brand and status, beside the order and customer they belong to.
Orders in context
Square orders, line items and totals can be read alongside support conversations and customer history, so a question about a sale has the surrounding context.
Catalogue and stock
Product catalogue, variations and inventory counts are available to Omni, so a stock or item question is answered without opening Square.
Dispute evidence, drafted
When a dispute is filed, Omni raises it with the amount, reason and deadline, then drafts a factual evidence response from the real payment and order for you to review.
Refunds, payouts and invoices
Omni reads refunds, payouts and invoices when they are on the account, so the money trail is in one place rather than several Square screens.
Business and locations
The connected business profile and locations give Omni the grounding it needs: currency, country and where the takings come from.
A chargeback shouldn't mean dropping everything.
A Square dispute arrives with a deadline and a request for evidence. The work is real: find the payment, prove the sale, write a measured response, and do it before the window closes. Omni does the assembling so you only do the deciding.
Raised the moment it happens
A new dispute becomes an alert with the amount, reason and evidence deadline, so it never sits unseen in an inbox until it is too late.
Evidence pulled from the real payment
Omni reads the actual payment and order behind the dispute. For a Reader sale, the card-present entry method is the strongest rebuttal, and it leads with that.
A response drafted for review
Omni writes a factual, never-admit-liability response and attaches it to the alert. You review and decide; submitting it to Square stays a deliberate manual step.
Connected to read, not to meddle.
The Square connection is read-only. Omni can see the takings and the trail, and draft the dispute response, but it does not move money or change the account on its own.
One connection, every payment
Connect once and Omni reads across the account. There is no per-payment setup, and new sales flow into the picture as they happen.
Money-moving stays manual
Issuing a refund or submitting dispute evidence to Square is left as a deliberate step, behind review. The connection reads and drafts; it does not act unprompted.
Beside the rest of the business
Square sits next to support, customers, orders and your other connected tools, so the answer is one story rather than another dashboard to open.
Connect Square, then ask Omni.
Square connects securely
A read-only connection gives OmniOps scoped access to the Square data needed for the supported reads: payments, orders, catalogue, disputes and more.
Omni reads across systems
Square signals are joined with support conversations, customer history, orders and your other connected tools to answer the actual question.
Disputes get a drafted reply
When a dispute is filed, Omni alerts you and attaches a drafted evidence response built from the real payment, ready for you to review and send.
Before you try it.
What can Omni do with Square?
Omni can read Square payments, orders, catalogue, inventory, locations and the business profile, and read refunds, payouts and invoices when they are on the account. When a dispute is filed, it drafts an evidence response for review.
Does it work with the Square Reader as well as online?
Yes. Square card-present sales through the Reader and Square Online payments are both read. For a dispute on a card-present sale, the entry method is used as evidence.
Does Omni move money or submit dispute evidence on its own?
No. The Square connection is read-only. Omni drafts the dispute response and surfaces the money trail, but issuing refunds and submitting evidence to Square stay deliberate manual steps.
How much setup is involved?
You connect Square once. After that Omni reads across the account, and new payments, orders and disputes flow into the picture as they happen.
What if we use Stripe or Shopify too?
OmniOps reads across connected tools. Square can sit beside Stripe payments, Shopify or WooCommerce orders and your accounting, so the money and order picture is joined rather than split by tool.
Free trial
Bring Square into the operating picture.
14-day free trial, no contract. Connect Square and let Omni read the takings beside support, customers and orders, and draft your dispute responses for you.