OmniOps for estate agents

Early access

Turn property searches into booked viewings.

OmniOps understands your listings and lets buyers search naturally, ask detailed questions, discover suitable properties, and book a viewing in the same conversation.

How it will work · a preview of the journey we are building

Harbour & GreyListings · 214

Buyer enquiry, searching your listings

    Your calendarConnected

    Saturday morning

    9am
    10am
    11am
    12pm

    The viewing will land in the negotiator's diary with the buyer's details attached. No forms to fill in.

    The category · Early access

    Not another portal. A negotiator that never sleeps.

    Portals make buyers do the searching.

    OmniOps listens, matches, and books the viewing.

    How it works today

    Filters, forms and phone tag.

    • Buyers wrestle filters and miss the right home
    • Enquiry forms disappear into inboxes
    • Viewings take days of phone tag to arrange
    • Qualified and casual leads look identical
    • Evenings and weekends go unanswered

    With OmniOps

    Buyers just say what they want.

    • Search your listings in plain English
    • Every property question answered instantly
    • Interest qualified in the conversation
    • Viewings booked against real availability
    • It lands in the negotiator's diary

    Your listings, alive · Early access preview

    Every listing answers for itself.

    Buyers ask the questions a listing page cannot answer. OmniOps is being built to answer them from your data, then book the viewing while the interest is still live. One listing, as it will work:

    Ty Gwyn, a three-bedroom terraced house in Llandudno

    Ty Gwyn, Llandudno

    £272,500

    3 bed · Terraced · Two streets from the seafront

    Which schools are in catchment?

    Omni

    Ysgol San Sior is a nine-minute walk, and the house sits inside the Ysgol John Bright catchment.

    Is there a chain?

    Omni

    No chain. The vendors have already found their next home.

    Which council tax band is it?

    Omni

    Band D. £2,105 for this year.

    Viewing booked · Saturday, 10:30am

    Answered from your listing data · Booked in the same conversation

    How it works

    Three steps. The same three, in every industry.

    01 / 03

    Understands your business

    OmniOps learns from your website, products, menus, listings, policies, imagery, connected systems, and business information.

    Your listingsRead
    Viewing availabilityRead
    Area guidesRead
    Fees and processRead
    Frequently asked questionsRead

    02 / 03

    Handles the conversation

    It answers naturally, remembers context, asks the right follow-up questions, and guides each customer towards the best next action.

    Show me three-bedroom homes in North Wales under £300,000.

    Here are three that fit. All are three-bedroom and under £300,000.

    03 / 03

    Completes the conversion

    It can complete a purchase, create a reservation, book a viewing, schedule an appointment, or perform the appropriate operational action.

    Viewing, Ty Gwyn, Llandudno

    10:30am to 11:00am, Saturday

    Booked by Omni. Details sent to both sides.

    Early access, for you: A booked viewing

    Two jobs. One agent. · Early access

    Match the buyer. Book the viewing.

    The context that finds the right home is the context that fills the diary, so one conversation does both jobs.

    Match

    Find them the right home.

    • Natural-language search across your listings
    • Detailed property questions answered
    • Similar homes suggested when it helps
    • Position and timeline asked naturally
    • Interest qualified before it reaches you

    Book

    Fill the diary with real viewings.

    • Real appointment slots offered
    • Confirmed to buyer and negotiator
    • Changes handled in the same thread
    • Buyer details attached to the diary entry
    • A human brought in when it matters

    One conversation. Qualified, booked, in the diary.

    The commercial opportunity · Early access

    Faster answers win instructions.

    Vendors choose the agent whose buyers get answered. OmniOps replies while interest is live and fills the diary with qualified viewings.

    01

    Answer every buyer

    An enquiry at 9pm gets the same answer as one at 9am, with a viewing time attached.

    02

    Qualified, not just curious

    Position, budget and timeline are asked naturally, so negotiators know who they are meeting.

    03

    Phone tag becomes minutes

    The viewing is agreed in the conversation it started in, not three calls later.

    No new dashboards

    The result appears where your team already works.

    Bookings appear in your calendar. Orders stay in your commerce system. Customer information stays connected to the tools your team already understands.

    Completed in conversation

    Viewing · Ty Gwyn, Llandudno

    WhenSaturday, 10:30am

    BuyerDaniel Rhys

    The negotiator's diary

    Saturday · 10:30am

    PropertyTy Gwyn, Llandudno

    Contact07700 900218

    Works withGoogle Calendar · Microsoft Outlook · Your listings · Email · Website content · Customer messaging

    One product

    One intelligence. Different conversions.

    Whether the customer is buying a product, reserving a table, or arranging a viewing, OmniOps follows the same principle: understand the conversation and complete the next action.

    01 / 04Purchase

    Order #1038 · Paid

    Architectural wool coat, £260

    In your commerce system

    02 / 04Reservation

    Table for 4 · 7:15pm

    Sarah Wynn, tomorrow

    In your calendar

    03 / 04Viewing

    Ty Gwyn, Llandudno

    Saturday, 10:30am

    In the negotiator's diary

    This page

    04 / 04Appointment

    Appointment · Thursday 2pm

    Booked in the conversation

    In the diary

    Coming later

    Property is next.

    Sell & Serve AI for estate agents is in early access. Register interest and we will bring you in as it opens.

    Prefer to talk it through? Book a demo