Sell & Serve AI for estate agents
Live nowAI for estate agents. From question to viewing.
OmniOps understands your listings and lets buyers search naturally, ask detailed questions, discover suitable properties, and book a viewing in the same conversation.
Illustrative demo · scroll the journey
Buyer enquiry, searching your listings
Saturday morning
The viewing lands in the negotiator's diary with the buyer's details attached. No forms to fill in.
01 / 05
The search
No filters, no forms. A buyer says what they want in plain English, at nine on a Tuesday evening.
02 / 05
The match
OmniOps reads your listings. Three genuine matches from your own listings, priced and ready to compare.
03 / 05
The viewing
Interest becomes a time. A real appointment is offered from the negotiator's diary.
04 / 05
The booking
One tap and it is confirmed to both sides, with the buyer's details attached.
05 / 05
Where it lands
The viewing drops straight into the negotiator's diary. No forms, no phone tag.
Make the interest count
You have their attention. Give it somewhere to go.
Your listings, photography and local knowledge already represent work your agency has paid for. OmniOps helps a buyer use that information while they are deciding what to view.
01
Find homes in the buyer’s own words.
A budget, an area, three bedrooms and a garden. Search recorded listing information, then refine the shortlist as the conversation develops.
02
Let the photographs join the search.
A light kitchen. A particular style. Visual discovery suggests homes by their appearance when image search is enabled. A visual match is a suggestion, not a verified property fact.
03
Give the detail that helps them decide.
Explore photographs, key features and property details in the conversation. Price, tenure, council tax band and EPC information come from the listing information available for that home.
04
Keep local questions close to the home.
Help buyers explore nearby schools using official-source information where coverage is available. School proximity does not establish catchment eligibility or guarantee a place.
05
Give interest a next step.
Move from the chosen home towards a viewing through a supported booking setup. Available times and confirmation depend on the connected calendar and your agency’s arrangements.
Your listings, alive · Live now
Every listing answers for itself.
Give buyers useful property answers while their interest is fresh. Listing facts, local questions and viewing arrangements belong in the same conversation. Illustrative example; available information and booking connections depend on your setup.
Ty Gwyn, Llandudno
£272,500
3 bed · Terraced · Two streets from the seafront
Can you help me find nearby schools?
Omni
I can help look for nearby schools where official-source coverage is available. Distance alone does not confirm a catchment or school place.
Is there a chain?
Omni
The listing does not state the chain position. Please confirm that detail with the branch.
Which council tax band is it?
Omni
The listing states Band D. Check the council for the current annual charge.
Answered from your listing data · Booked in the same conversation
OmniOps and the alternatives
Compare the journey. Not just the chat box.
Choose OmniOps for a closer look at the property experience itself: what a buyer can discover, understand and do while they are still on your website.
| Option | What it offers | Compare in your demo |
|---|---|---|
| OmniOps | Listing-led website conversations, visual discovery, property detail cards, official-source area answers where available, and supported viewing flows. | Explore what a buyer can discover, understand and do in one conversation. Confirm your website, data coverage and booking setup. |
| Yield Property | Website AI for property matching, enquiry qualification, viewings and valuations; advertises several CRM integrations. | Compare the depth of property answers, how matches are explained and the booking handover. |
| Street / Cortex | Agents and knowledge-backed chatbots within Street, with event-driven workflows and configurable human approvals. | Compare the buyer experience you need with the workflows in your Street setup. |
| SalesRook | WhatsApp enquiry qualification, valuation and mortgage opportunity discovery, plus CRM connections. | Decide whether your priority is incoming-lead follow-up or property discovery on your website. |
| Yomdel | Human-managed, round-the-clock property live chat, lead capture and valuation booking. | Compare human-managed coverage with the property-search and detail experience you want buyers to have. |
Why shortlist OmniOps?
Sell by serving the question.
Before someone asks for a viewing, they need a reason to want one. Help them find a home that fits, understand its details and take the next step with your agency.
Bring a difficult property question to the demo. Explore the photographs and facts. Ask where the answer came from. Then follow the supported viewing journey.
See the property journeyEstate-agent AI, explained
Before we talk.
What is an AI customer service agent for estate agents?
A conversational assistant that helps visitors with property enquiries. OmniOps focuses on finding suitable homes, exploring listing information and arranging viewings through a supported booking setup.
Does OmniOps replace our estate agency CRM?
No. It adds a customer-facing conversation layer. Reading listings from your website is different from writing a booking into your CRM. We confirm the supported connection and handover for your agency before launch.
Can buyers search by property photographs?
Visual discovery is available with image search enabled. It suggests homes with a relevant look. Facts such as tenure, price and EPC rating come from property information, not guesses based on a photograph.
Does it work with every website and calendar?
Compatibility is checked against your website and booking arrangements. Your demo and setup establish the supported journey, data coverage and connections for your agency.
Will it replace our negotiators?
Your people remain responsible for negotiation and professional judgement. OmniOps helps with discovery, information and scheduling. Offers, fees and decisions about buyers or tenants stay with the appropriate people.
How do we get started?
Book an estate-agency demo. Bring the questions your buyers actually ask, then agree a proposal covering available features, setup, charges and usage limits.
OmniOps for estate agents
Your next viewing starts with a question.
Book a demo to explore your listings, your buyers’ questions and the viewing experience you want your agency to offer.
Website compatibility, available features and booking connections are confirmed for your agency during setup.